Most successful technology startups regularly break their teams! At first, this sounds counterintuitive – how would success lead to dysfunction and misalignment?
By their very nature, startups need to move fast to capture a market. This requires constant change and adaptation. Contrast this with how people and systems work: just like families or communities, we need stability to thrive. Technology teams are most successful if their environment is predictable!
So how can startups walk this tightrope? In this talk, I will explore how continuously creating clarity with empathy is the glue that allows constant change to sit side-by-side with predictable environments.