Code of Conduct
This code of conduct outlines our expectations for participants within the CTO Craft community and consumers of our coaching and training services, as well as steps to reporting unacceptable behaviour. We are committed to providing a welcoming and inspiring community for all and expect our code of conduct to be honoured.
The code of conduct also extends to our events – whether online or in person. All participants, speakers, sponsors and staff are required to abide by our code of conduct at CTO Craft conferences, events, and online.
Anyone who violates this code of conduct may be banned from the community.This is to protect the safety of our community.
Our community strives to:
- Be friendly and patient.
- Be welcoming: We strive to be a community that welcomes and supports people of all backgrounds and identities. This includes, but is not limited to members of any race, ethnicity, culture, national origin, colour, immigration status, social and economic class, educational level, sex, sexual orientation, gender identity and expression, age, size, family status, political belief, religion, and mental and physical ability.
- Be considerate: Your work will be used by other people, and you in turn will depend on the work of others. Any decision you take will affect users and colleagues, and you should take those consequences into account when making decisions. Remember that we’re a world-wide community, so you might not be communicating in someone else’s primary language.
- Be respectful: Not all of us will agree all the time, but disagreement is no excuse for poor behaviour and poor manners. We might all experience some frustration now and then, but we cannot allow that frustration to turn into a personal attack. It’s important to remember that a community where people feel uncomfortable or threatened is not a productive one.
- Be careful in the words that we choose: we are a community of professionals, and we conduct ourselves professionally. Be kind to others. Do not insult or put down other participants. Harassment and other exclusionary behaviour aren’t acceptable.
- Try to understand why we disagree: Disagreements, both social and technical, happen all the time. It is important that we resolve disagreements and differing views constructively. Remember that we’re different. The strength of our community comes from its diversity, people from a wide range of backgrounds. Different people have different perspectives on issues. Being unable to understand why someone holds a viewpoint doesn’t mean that they’re wrong. Don’t forget that it is human to err and blaming each other doesn’t get us anywhere. Instead, focus on helping to resolve issues and learning from mistakes.
Harassment includes, but is not limited to:
- Offensive comments related to gender, gender identity and expression, sexual orientation, disability, mental illness, neuro(a)typicality, physical appearance, body size, race, age, regional discrimination, political or religious affiliation
- Unwelcome comments regarding a person’s lifestyle choices and practices, including those related to food, health, parenting, drugs, and employment
- Deliberate misgendering. This includes deadnaming or persistently using a pronoun that does not correctly reflect a person’s gender identity. You must address people by the name they give you when not addressing them by their username or handle
- Physical contact and simulated physical contact (eg, textual descriptions like “hug” or “backrub”) without consent or after a request to stop
- Threats of violence, both physical and psychological
- Incitement of violence towards any individual, including encouraging a person to commit suicide or to engage in self-harm
- Deliberate intimidation
- Stalking or following
- Harassing photography or recording, including logging online activity for harassment purposes
- Sustained disruption of discussion
- Unwelcome sexual attention, including gratuitous or off-topic sexual images or behaviour
- Pattern of inappropriate social contact, such as requesting/assuming inappropriate levels of intimacy with others
- Continued one-on-one communication after requests to cease
- Deliberate “outing” of any aspect of a person’s identity without their consent except as necessary to protect others from intentional abuse
- Publication of non-harassing private communication
Our community prioritises marginalised people’s safety over privileged people’s comfort. We will not act on complaints regarding:
- ‘Reverse’ -isms, including ‘reverse racism,’ ‘reverse sexism,’ and ‘cisphobia’
- Reasonable communication of boundaries, such as “leave me alone,” “go away,” or “I’m not discussing this with you”
- Refusal to explain or debate social justice concepts
- Communicating in a ‘tone’ you don’t find congenial
- Criticising racist, sexist, cis-sexist, or otherwise oppressive behaviour or assumptions
Community members or event participants asked to stop any harassing behaviour are expected to stop immediately.
Participants engaging in harassing behaviour may be asked to leave an event or online space and may be banned temporarily or indefinitely. If a ticket was purchased for an in-person or online event, we reserve the right not to issue a refund.
If harassment occurs outside an event or online space organised by CTO Craft that may impact the safety of our community, we reserve the right to investigate and take appropriate action, for instance banning from future events.
This community is not a public space. However, no one has signed a non-disclosure agreement (“NDA”) to participate, and you should not presume anything you say here will remain private, so act accordingly. Protect IP and legally-protected information.
If you want to publicly disclose anything discussed here, use the Chatham House Rule as the guideline (“participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed”).
For attribution of specific content found on this Slack, we ask that you ask the originator of the content for permission. If you don’t receive consent in a reasonable period of time, we ask that you credit the “CTO Craft Community.”
We encourage everyone to participate and are committed to building a community for all. Although we will fail at times, we seek to treat everyone both as fairly and equally as possible. Whenever a participant has made a mistake, we expect them to take responsibility for it. If someone has been harmed or offended, it is our responsibility to listen carefully and respectfully, and do our best to right the wrong.
Although this list cannot be exhaustive, we explicitly honour diversity in age, gender, gender identity or expression, culture, ethnicity, language, national origin, political beliefs, profession, race, religion, sexual orientation, socioeconomic status, and technical ability. We will not tolerate discrimination based on any of the protected characteristics above, including participants with disabilities.
If you experience or witness unacceptable behaviour — or have any other concerns — please report it by contacting us via firstname.lastname@example.org or in-person at events speak to a staff member. All reports will be handled with discretion.
In your report please include:
- Your contact information.
- Names (real, nicknames, or pseudonyms) of any individuals involved. If there are additional witnesses, please include them as well. Your account of what occurred, and if you believe the incident is ongoing. If there is a publicly available record (e.g. a mailing list archive or a Slack message), please include a link.
- Any additional information that may be helpful.
After filing a report, a representative will contact you personally, review the incident, follow up with any additional questions, and make a decision as to how to respond. If the person who is harassing you is part of the response team, they will recuse themselves from handling your incident. If the complaint originates from a member of the response team, it will be handled by a different member of the response team. We will respect confidentiality requests for the purpose of protecting victims of abuse.
Attribution & Acknowledgements
We all stand on the shoulders of giants across many open source communities. We’d like to thank the communities and projects that established code of conducts and diversity statements as our inspiration:
Citizen Code of Conduct
Rands Leadership Slack